Office Onboarder

For organized communicators who enjoy helping clients and keeping a busy office on track.

Role Overview
Answer incoming calls and emails, collect accurate customer information, schedule estimator appointments, and coordinate with the office team.

This Role Is Built For

• Clear, professional phone and email communication
• Accurate scheduling and customer records
• Staying organized when priorities change
• Helping clients and coworkers throughout the process
  

Client Relationship Specialist

For experienced appointment setters who enjoy reconnecting with customers and identifying genuine new tree care needs.

Role Overview
Call previous customers, follow up on open estimates, record conversations in the CRM, and schedule qualified appointments with our Sales Arborists.

This Role Is Built For

• Confident outbound phone communication
• Building rapport and listening carefully
• Consistent follow-up and accurate CRM records
• Setting qualified appointments without pressure